Adult Services Prospectus 2025/2026 - Flipbook - Page 27
8People who use the service feel safe, valued, and supported by kind, welltrained staff who uphold their independence and dignity. Relatives shared
high levels of satisfaction, praising the service9s adaptability with their clear
communication, and the thoughtful, positive support provided to their
relatives. They feel welcomed, heard, and reassured by the consistent and
compassionate care. Overall, the service is viewed as person-centred,
proactive, and dedicated to ongoing improvement, with individuals, families,
and staff feeling included and listened to.9
CQC, 2025
